Terms & Conditions
TERMS & CONDITIONS
For assistance please contact info@JULIASZENDREI.COM
Please review the following basic terms that govern your use of and purchase of products from this Site.
Please note that your use of our Site constitutes your agreement to follow and be bound by those terms.
We may from time to time change the terms that govern your use of our Site.
Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed.
We may change, move or delete portions of, or may add to, our Site from time to time.
Please be aware that our jewelry is made by hand skillfully and with care.
Natural variations may occur dur to the handcrafted nature of the work.
Gemstone are unique to themselves and will vary in color, shape and size.
All items purchased will be processed within 1-5 working days of order and shipments will be sent USPS standard 3-5 business days with tracking.
Free shipping on all orders above $75
Free Priority upgrade and 50$ insurance on orders above $100.
You always have the option to upgrade to USPS Priority which will include $50 insurance. We are not liable for lost mail so we encourage upgrading to Priority if you want to secure your order. Once the shipment has been sent we are not liable for loss or theft and you must inquire with your local USPS office to information regarding a situation.
SHIPPING DAYS: MONDAY & THURSDAYS with a 6PM drop time.
All U.S orders come with $4 flat rate shipping & handling.
International orders have a flat rate of $15 and are shipped USPS International 10+ days
For expidited shipping please reach out to us at firstname.lastname@example.org
GIFT BAGS + POLISHING CLOTHS
Each Order over $30 comes with a Free Gift Bag and Polishing Cloth.
$50-100 with more than one item ordered will receive 2 Gift Bags and 2 Polishing Cloths.
For additional Gift Bags and Polishing Cloths I have them available for Purchase to accommodate your gifting needs.
The prices displayed at the Site are quoted in U.S. Dollars and are valid and effective only in the United States.
At JuliaSzendrei.com, our commitment is to offer convenience, service, and product availability on-line at compelling prices every day, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at juliaszendrei.com will usually be priced the same as merchandise offered at affiliate retail stores, in some cases, those retail stores may have different prices or promotional events at different times.
THIS SITE AND THE MATERIALS AND PRODUCTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, JuliaSzendrei.com DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMNT. JuliaSzendrei.com DOES NOT REPRESENT OR WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JuliaSzendrei.com DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE. THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION AND LIABILITY
JuliaSzendrei.com SHALL NOT BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE OR THE PERFORMANCE OF THE PRODUCTS, EVEN IF JuliaSzendrei.com HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Each piece is hand made skillfully and with care. All materials will be listed and please see below for individual care. Naturally metals are affected over time by oxygen and the worlds every present chemicals. But don't sweat it, this can be fixed by gently using a soft jewelry polishing cloth and a little elbow grease. For 14k Gold Filled, Sterling Silver and Raw Brass pieces please grab your handy polishing cloth and run the chains through lightly. For pendants and findings place on a flat surface and gently rub the cloth over. You will notice it's beautiful shine coming back within seconds. You can also use an old toothbrush with some gentle soap and water, or even a little toothpaste.
*For long term use we recommend taking them off to shower, swim in the ocean or lakes, and when you're working out and sleeping.
Keeping your jewelry sparkling:
After your day to day wear gently wipe off the jewelry with a piece of cloth, cotton shirts work. This will help with any makeup sweat or residue accumulation.
Keep your jewelry in clean, dry places and store them in zip lock bags.
Keep away from hair products, sunscreens, lotions and other things that might have chemicals in them. Finally, be sure to take them off before bed if you can remember.
Steer clear from:
HOT TUBS & POOLS (chemicals in both can age the jewelry)
WORKING OUT & THE OCEAN ( salt is also an element which reacts with the gold and silver)
SLEEPING WITH THE JEWELRY ON (to avoid snagging)
SHOWERING ( you're body care may have chemicals that age jewelry)
Repairs are offered for 30 days after your purchase on damages due to malfunction in materials. Photos of damages are required.
Repairs due to natural wear and tear after the 30 days should be shipped to the mailing address below and shipping is to be covered by sender to and from. Total cost to repair including return shipping is $7.50.
Natural wear and tear means styles that may have been worn the shower, while working out and/or not totally kept from tugging or pulling from clothing while sleeping. For repairs with missing pieces we will assess the damage and may request a fee to supply materials. Water damage and active wear will not constitute a manufacture malfunction and will require costs for repairs to be covered.
Oh no! Not a perfect fit, not to worry.
We accept full returns within 7 days of receiving the item and credit your payment back to you. *Shipping is to be covered by you on the way back to us for both refunds and credits. After the 7 day refund period we will accept your order as an exchange for credit up to 21 days after receiving the item. After 21 days upon receiving the item it will be fully yours to keep and enjoy! Each item is best described with size, length, materials and possible variations BUT if you have anything that's on your mind don't hesitate to reach out. We're here to make this a fun experience and we hope you embrace the one of a kind aspects of the natural gemstones. All returns and exchanges must be in full working condition and packaged safely as they were when shipped to you. Tracking is required for all ship backs, if something is lost without tracking we are not responsible.
NOTE: ALL SALE ITEMS ARE FINAL SALE.
PLEASE SEND ALL RETURNS TO:
PO BOX 172
TAHOE VISTA, CA 96148
PLEASE SEND A DIRECT EMAIL PRIOR TO SECURING YOUR RETURN OR EXCHANGE STATUS.
BE SURE TO INCLUDE YOUR INFORMATION, MAILING ADDRESS AND NATURE OF THE SHIPMENT INSDIE THE RETURN/EXCHANGE/REPAIR.
Any questions, thoughts or ideas, please contact us at info@JULIASZENDREI.COM